Joyful Ark LLC (“Joyful Ark,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit joyfulark.io, contact us, or otherwise interact with our website.
Information we collect
- Information you provide. When you contact us or submit a form, we may collect your name, email address, phone number, subject, message, and any other information you choose to provide.
- Comments. If comments are available and you leave one, we collect the comment and the information shown in the comment form, along with your IP address and browser user-agent string for spam and security checks. An anonymized hash of your email address may be sent to Gravatar to determine whether you use that service.
- Technical information. Our website and security services may automatically receive your IP address, browser and device type, requested pages, referring page, timestamps, cookie identifiers, and information about suspected malicious activity.
How we use information
- Respond to inquiries and provide requested information or services.
- Operate, maintain, troubleshoot, and improve the website.
- Detect spam, fraud, abuse, and security threats.
- Comply with legal obligations and protect our rights and the rights of others.
Cookies
We use cookies and similar technologies that are necessary for site operation, security, login sessions, comment preferences, and remembering your cookie choice. You can accept or decline optional cookies through our cookie notice and can also control cookies in your browser. Disabling necessary cookies may affect some features. We do not currently use advertising cookies or sell information collected through cookies.
How we disclose information
We do not sell your personal information or share it for cross-context behavioral advertising. We may disclose information only as reasonably necessary to:
- Service providers that support website hosting, content delivery, security, forms, and email delivery, including Cloudflare and our WordPress service providers.
- Government authorities or other parties when required by law, legal process, or to protect safety, rights, and property.
- A buyer, successor, or adviser in connection with a merger, financing, reorganization, or sale of all or part of our business, subject to appropriate safeguards.
Data retention
We retain personal information only for as long as reasonably necessary for the purposes described above, including responding to inquiries, maintaining security records, resolving disputes, and meeting legal obligations. Retention depends on the nature of the information and why it was collected. Approved comments and their metadata may be retained indefinitely so follow-up comments can be recognized. We delete or anonymize information when it is no longer needed, unless a longer period is required by law.
Your privacy rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information; receive a portable copy; object to or restrict certain processing; or withdraw consent where processing is based on consent. California residents may also have rights to know the categories, sources, purposes, and recipients of personal information and to receive equal service when exercising their rights. Because we do not sell personal information or share it for cross-context behavioral advertising, there is no need to opt out of those practices.
To make a request, email [email protected]. We may need to verify your identity before completing a request. You may also have the right to complain to your local privacy or data-protection authority.
Legal bases and international visitors
Where applicable law requires a legal basis, we process personal information as needed to respond to your request or take steps at your direction, based on our legitimate interests in operating and securing the website, with your consent, or to comply with legal obligations. Joyful Ark is based in the United States, and information may be processed in the United States or other countries where our service providers operate. Where required, we use appropriate safeguards for international transfers.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.
Children’s privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has provided personal information, please contact us so we can delete it.
Third-party links and embedded content
Our website may link to or display content from third parties. Their privacy practices are governed by their own policies, and we are not responsible for those practices.
Changes to this policy
We may update this Privacy Policy as our practices or legal requirements change. We will post the revised policy on this page and update the date above. Material changes may also be communicated through the website or another appropriate method.
Contact us
Joyful Ark LLC
Email: [email protected]